سياسة الاستبدال والإسترجاع

Return and exchange conditions Return: You can return products within 2 days of receiving the order. Exchange: The grace period for exchanging products is within 5 days of receiving the order. The product must be in its original condition, in its original packaging, and unused. Non-returnable products Health products (such as belly shapers and pacifiers). Customized or embroidered products upon request. Diapers and single-use products. Cotton products. Return fees The customer bears the return fee (25 Saudi riyals) if the product is intact. In case of a manufacturing defect, the store bears the shipping fee (25 Saudi riyals). Return procedures Submit a request via WhatsApp. The amount will be refunded within 2 days after inspecting the product.